The United States Food and Drug Administration

EOS Lip Balm Products

The US FDA has received reports of reactions to certain varieties of EOS Lip Balm from consumers.

Celebrity-Endorsed EOS Lip Balm Caused Women to Bleed

FDA states that people have reported rashes around the mouth as well as blistering and cracking of the lips. Generally, people say that when they stop using the product, the symptoms go away.

FDA received 58 reports between August 6, 2014 and January 28, 2016.

Consumers have reported reactions to the following varieties of EOS Lip Balm®:

  • Sweet Mint
  • Honeysuckle Honeydew
  • Summer Fruit
  • Strawberry Sorbet
  • Passion Fruit
  • Lavender
  • Pomegranate Raspberry
  • Indian Summer Orange Blossom
  • Aloha Hawaii Strawberry Kiwi
  • St. Barth’s Sunrise Pink Grapefruit
  • Vanilla Mint
  • Coconut Milk.

 FDA Doesn’t Know What Caused the Reactions. 

FDA states that we don’t have enough information to determine the cause of these reactions. The law does not require cosmetic companies to share their safety data or consumer complaints with FDA.The complaints that have come to FDA have not provided enough information to determine why some consumers experienced reactions when they used these products.

FDA contacted EOS and inspected the contract manufacturer where the EOS Lip Balm® products are made.  We found some violations related to good manufacturing practices (GMP), but these do not appear to explain the reports we’ve received.

The contract manufacturer that makes the products for EOS has taken action to correct the cosmetic GMP violations identified by FDA and is now in compliance. However, we are still receiving reports from people about reactions they’ve experienced when they used various EOS Lip Balm® products.

If we learn of new safety information about these products, we will make it publicly available.

Consumers Should Report Reactions to the FDA.  

If you have a reaction when you use an EOS Lip Balm® or any other cosmetic, first stop using the product. Next, contact your doctor or other healthcare provider for medical advice. Then, please tell FDA. You can report a problem related to EOS Lip Balm® or any other cosmetic in two ways:

When you report your problem to FDA, please provide as much detail as possible about the specific product you used and your reactions. The more we learn about EOS Lip Balm® and the reported problems, the better we can determine what action FDA should take under the laws we enforce.

FDA can take action against cosmetics on the market that don’t comply with the law for either safety reasons or mislabeling. For example, we can issue a warning letter.  In some cases we can work with the Department of Justice to seize a product, in order to keep it off the market. While we can’t order a recall of a cosmetic, we can request one, and we work with companies to make sure their recalls are effective.

Last Updated: 2016-03-16

FDA Safety Alert for EOS Lip Balm Products